Online support for customers 24/7 | [email protected] | VDS Customers DASHBOARD

Technical support department for dedicated servers

Here at Ideal Solution we want our customers to be as happy as possible with our services! This is where we focus most in this company: customer satisfaction.
We will offer the best support possible to make sure everything for you is as easy as possible. You can obtain support 24/7 from our Knowledge base & Online Support System at anytime.


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Support Department

We provide customer support 24/7/365. Our Support department always is online on ticket system and skype. For technical issues you can contact support department (in skype or ticket system) any time. We provide the best support in the field of dedicated servers.


Exceeding Your Customer Support Needs

Ideal Solution Ltd. is an employee owned and operated company. Our employees average over 4 years of hosting experience and are backed by senior staff with over 10 years of experience. We support your dedicated servers quickly and efficiently.


Leading Edge of Hosting Technology

Our background is business and technology - and we are always looking for new software, hardware and methods to compliment our existing tools. It is a not just a matter of business but a matter of pride to our experienced staff.


Hardware Replacement and Abuse Policy

As an additional option, if you want or need - we can replace the equipment or upgrade him after your first request. And if you need to - we can provide new equipment. About Abuse Policy, we do not host spam, ddost botnets and any cybercrime items. If you deliberately interfere with the normal operation of the network, or break the rules - we turn off your servers. In the end we want to say, our dedicated servers have the best quality at the expense highly skilled professionals and best equipment.